The customer demonstration course will give your staff the confidence and skills to deliver a 5-star service. DEVELOP MORE CONFIDENCE The customer journey The customer demonstration is an important part of the customer journey, it is the opportunity to effectively communicate to the homeowner how the property was built, how it functions and how it is to be maintained. If customers are happy with their demonstration process, they develop more confidence in the brand. Whether it is the sales and build team or customer care department who carry out the demonstration, the training programme that I have put together gives the staff taking part the confidence, skills and knowledge to ensure that their customer is well informed with everything they need to know about their new home. Customers believe that developer with a record of 5 stars demonstrates a commitment to customer service. I CAN ASSIST IN DELIVERING THAT 5 STAR SERVICE Always high standards I have known Sharon Wood for almost 20 years and worked alongside her for most of that time, from my earlier days as a Site Manager through to Group Construction Director. Sharon is vastly experienced with many years of service in sales and marketing across several companies. Always forthright and to the point, she is a formidable adversary if crossed but her passion is always borne out of a desire to do the job professionally and for the benefit of customers. Sharon is an extremely driven and passionate individual with uncompromisingly high standards that she demands of herself and others but while still commanding the respect and loyalty of her staff. MARTIN STOTT | OPERATIONS DIRECTOR, BAMBER HOMES / FORMER GROUP CONSTRUCTION DIRECTOR OF WAIN HOMES Contact us Get in touch for more information First name Last name Your email Your mobile no. Your job title Reason for enquiry —Please choose an option—Sales & Marketing StrategiesLand AppraisalMystery ShoppingSales TrainingCustomer Demonstration TrainingRefresher CourseBack to Basics Sales TrainingOther Additional information How did you hear about us? —Please choose an option—WebPrint
Always high standards I have known Sharon Wood for almost 20 years and worked alongside her for most of that time, from my earlier days as a Site Manager through to Group Construction Director. Sharon is vastly experienced with many years of service in sales and marketing across several companies. Always forthright and to the point, she is a formidable adversary if crossed but her passion is always borne out of a desire to do the job professionally and for the benefit of customers. Sharon is an extremely driven and passionate individual with uncompromisingly high standards that she demands of herself and others but while still commanding the respect and loyalty of her staff. MARTIN STOTT | OPERATIONS DIRECTOR, BAMBER HOMES / FORMER GROUP CONSTRUCTION DIRECTOR OF WAIN HOMES