Refresher training is for all staff who are already competent in their new role with the intention of updating their knowledge and skills – the courses can be half or full day courses. REFRESH YOUR KNOWLEDGE Update your skillset The retraining is for all staff who are already competent in their role with the intention of updating their knowledge and skills. A refresher training course is designed to take staff back to basics so they can review what they may have forgotten or have lessons in new information they may not be aware of. If what the experts say is true, that the market is going to get tougher, a refresher training course is what every sales staff member should be attending. Over the last few years with a buoyant market and the pandemic, sales staff have got to used to a very different sales process with less customer interaction than what we all knew previously, although most developers are still working to an appointment only system, the expectations of the customer have also changed they are becoming more demanding and there is a greater emphasis on customer experience. DO YOU WANT TO UNLOCK YOUR SALES POTENTIAL? FIND OUT HOW The five steps There are usually five steps in making a sale! Qualifying the lead, fact finding, demonstration, overcoming objections and the close. The refresher training course will cover several of the steps above, whatever the developer requires. The course topics include: Product KnowledgeShow home demonstrationFeatures and BenefitsCompetitor AnalysisObjections and how to overcome themLead managementCommitment and Closing the Sale Refresher training for the sales team not only benefits the individual but will also benefit the developer in many ways. Our courses Register your interest Register your interest for one of our sales training courses. More details Informative and beneficial The sales team recently attended the course run by Sharon. The knowledge and experience was of a high level and we found the course enjoyable. Sharon’s delivery was down to earth and informative, being straight to the point and able to answer any questions along the way. The staff feedback was very positive and all commented they would be able to use the course content in their day to day and make substantial changes to their daily routine. Highly Recommend! CARYL RUSSELL | SALES DIRECTOR | CASTLE GREEN HOMES Contact us Get in touch for more information First name Last name Your email Your mobile no. Your job title Reason for enquiry —Please choose an option—Sales & Marketing StrategiesLand AppraisalMystery ShoppingSales TrainingCustomer Demonstration TrainingRefresher CourseBack to Basics Sales TrainingOther Additional information How did you hear about us? —Please choose an option—WebPrint
Informative and beneficial The sales team recently attended the course run by Sharon. The knowledge and experience was of a high level and we found the course enjoyable. Sharon’s delivery was down to earth and informative, being straight to the point and able to answer any questions along the way. The staff feedback was very positive and all commented they would be able to use the course content in their day to day and make substantial changes to their daily routine. Highly Recommend! CARYL RUSSELL | SALES DIRECTOR | CASTLE GREEN HOMES